Privacy Policy

If you have questions about this Privacy Policy or wish to access personal information in our possession about, please contact our Privacy Officer at the address set out below.

What information do we collect?

ITRES Research Limited (hereafter referred to as "ITRES") collects information in several ways from different parts of our Website.

ITRES collects some personal information when you initially sign up for services. We may ask for your name, e-mail address, postal code and country. The more information you share with us (and the more accurate it is), the better we are able to enhance and customize your experience on our site.

In addition to the former information, we may ask you for personal information at other times.

Wherever ITRES collects personal information, we make an effort to include a link to this Privacy Policy on that page.

What are "cookies" and how do we use them?

ITRES uses "Cookies" to track and record your preferences and activity on our Website. Cookies are small bits of data that are sent to your browser and stored on your computer's hard drive. Your cookie may be set at various times during your interaction with our Website. It is updated from time to time as you access the many different portions of our Website. Each time you access our site, our server may deliver certain customized information to you based on the data stored in your cookie.

What do we do with the information we collect?

ITRES' primary goal in collecting personal information is to provide you, the user, with a customized experience on our Website. The information we collect (including information contained in your cookie) may be used to provide such capabilities as personalization services, interactive communications and personalized communication. We may also use the information to estimate the size of our audience and measure certain traffic patterns, to notify our visitors about updates to our Website and to contact you for marketing purposes.

In addition, if we feel that a user abuses the ITRES site in any way, we reserve the right to share certain information with third parties. Abuses include (but are not limited to) possible copyright infringement, possible defamation, and possible credit card fraud.

With whom do we share your information and for what purpose?

ITRES does not sell, rent, or trade your personal information with others.

Additionally, we may disclose your personal information in certain situations to a person whom ITRES reasonably believes to be acting as your agent, to a public authority (or its agent) to the extent required to comply with legal or regulatory requirements or, for the purpose of a proposed sale of all or part of our business, in which case ITRES will obtain the agreement of third parties to protect the confidentiality of information disclosed.

Your Consent

By using our Web site, you consent to the collection and use of your personal information by ITRES as outlined in this Privacy Policy.

We will honour any reasonable requests you make to review, update or correct any of your personal information that is held by ITRES. We will respond to your request for access within 30 days of the request being made.

You may refuse to allow us to obtain, use or share your personal information or you may also withdraw a previously given consent at any time. However, by doing so, depending on the situation, you may be limiting or even preventing our ability to provide you with the service or product you desire.

If you believe that any of your personal information is inaccurate, you may ask us to correct it. We will respond to your request to update or correct your personal information within 30 days of the request being made.

Contact Information and Resources

Our goal is to respect your privacy. We welcome your comments and questions.

If you wish to access your personal information, change your consent to the ways in which we may use your personal information, have a complaint about our Privacy Policy or the manner in which we may have handled your personal information, or if you have any questions about our Privacy Policy, please contact our Privacy Officer as follows:

Attn. Privacy Officer, privacyofficer@itres.com

To find out more about federal privacy laws, contact the Office of the Privacy Commissioner at 1-800-282-1376 or visit its website at www.privcom.gc.ca.

For more information on privacy laws in Alberta, you may contact the Office of the Information and Privacy Commissioner of Alberta toll free at 1-888-878-4044 or email generalinfo@oipc.ab.ca or visit its website at www.oipc.ab.ca.

Changes to our Privacy Policy

From time to time, we may change our Privacy Policy. We will post those changes on this page without notice so that our customers will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.